This hotel suits me perfectly with great amenities like 24-hour reception, free wi-fi, and a lovely bar area. I appreciate how the staff helped my elderly parents during our first stay. Highly recommend for a comfortable stay!

Great location near Apollo and clean rooms. Wi-Fi could be faster.

my stay exceeded my expectations, especially after a previous experience in london. the superior twin room was spacious and well-equipped, making it a comfortable base for my trip. i loved how friendly and supportive the staff were during my entire visit!

air conditioning didn’t work well

staying at the novotel was a delight! the location near the eventim apollo was perfect for walking back after a show. i was really impressed with the soundproofing in our superior twin room—no noise from traffic or other guests. the fitness suite was a fantastic bonus, too!

strongly recommend

my stay was fantastic! the location was perfect for exploring london, and the amenities exceeded my expectations. after a previous visit to a different hotel, this place truly felt more welcoming and comfortable.

air conditioning didn't work well.

ideal spot for exploring parks and landmarks in london

The convenient location made it easy to stroll to hyde park and explore the nearby victoria and albert museum, which added so much to my weekend experience. plus, the staff went above and beyond to ensure I felt welcome and accommodated during my stay.

Solid selection for a weekend jaunt in London with excellent value for money. The bar had an impressive beer selection. Definitely check out the parking under the hotel for convenience.

Proximity to transportation, adequate meeting facilities, impressive loyalty programs

Inconsistent room quality!!! Too many maintenance issues like malfunctioning air conditioning!!! Poor soundproofing can ruin a peaceful stay!!! Elevated parking costs make the experience feel overpriced!!!

Our stay was excellent! The location was perfect, and the room was a spacious haven. Loved the gym, my daughter couldn't get enough of it. Room service was solid, despite the busy vibe. Definitely felt taken care of during our stay.

Felt like royalty, nothing to complain about.

We enjoyed our stay at Novotel London West, especially the excellent breakfast and convenient location near the Eventim Apollo. The staff were genuinely helpful, making up for limited air conditioning in our room. it exceeded my expectations for a London hotel.

I appreciated the spacious reception area and welcoming atmosphere at Novotel London West. The staff were attentive and friendly, making my stay genuinely enjoyable. The location is also excellent, just a short walk from the tube station.

Better soundproofing would enhance the experience.

Breakfast had great variety and quality. Room needs maintenance. shower pressure was low. Close to Hammersmith Tube.

Staying at Novotel London West was a delight! The location near the Eventim Apollo was perfect for walking back after a show. I was really impressed with the soundproofing in our Superior Twin Room—no noise from traffic or other guests. The fitness suite was a fantastic bonus, too!

No significant negatives during our stay.

Great breakfast buffet!

The Executive Queen Room with Sofa offers decent space for a small group, making it a practical choice. The location is convenient for events at nearby venues. Onsite parking makes it easier for travelers with vehicles.

Had to wait for check-in as the original room wasn’t ready, which was frustrating after a long journey. The bed felt unusually firm, not ideal for a restful night. I also noticed a few cleanliness issues like stains on the carpet and limited supplies for the room, such as insufficient coffee and tea options. Wi-Fi connectivity fluctuated during my stay, making online tasks a bit of a chore. Honestly, it didn't quite live up to what I expected for the price.